Legal access depends on local law
Our Legal notice sets the conditions for using account services, payment records and the available lobby in Indonesia. Access or eligibility depends on local law, and we may ask you to complete phone verification before account access is provided. Payment activity through DANA, OVO, GoPay, QRIS,
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bank transfer or a virtual account is matched with the account details you submit; this helps us investigate a receipt or status question without treating an unconfirmed payment as complete. We may restrict an account while checking identity, payment ownership, suspicious activity or a policy concern.
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The notice also explains how we communicate changes, how you can ask about your stored details, and which route to use when you need a correction. Please read the current wording before opening an account or sending funds.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.