Reference

rvip1 Privacy Policy for Your Account

The rvip1 Privacy Policy explains what we collect when you open an account, sign in on mobile or use DANA, OVO, GoPay and QRIS payment steps.

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rvip1 rvip1 Privacy Policy for Your Account
PRIVACY HELP ROUTES

Where to Ask About Your Privacy Policy

A clear support route matters when a phone verification record, wallet reference or device sign-in looks unfamiliar.

Account privacy request Use the account support path to ask what personal data is linked to your…
Wallet record question If a DANA, OVO, GoPay or QRIS reference appears unclear, send the transaction date…
Cookie or device concern Tell us if a browser remembers an unexpected session or if a device alert…
HANDLING IN PRACTICE

What We Do With Your Account Data

We keep the Privacy Policy practical: each data category has a reason connected to account access, security, payment matching or legal duties.

Phone verification

A verified phone number helps us connect an account request with the correct account holder.

Payment references

We handle payment references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity so account balances and transaction…

Device security

The mobile browser path can create records such as browser type, operating system, connection details and sign-in time.

Cookies

Cookies may keep a session active, remember a selected setting or help us understand whether a page loads correctly.

Retention period

We keep personal and transaction records for as long as needed for account security, payment reconciliation, dispute handling or legal…

Requesting changes

To request access, correction, restriction or deletion where available, contact account support and describe the exact data concern.

Privacy Policy Answers for rvip1

These Privacy Policy answers cover the searches we expect before you open an account or connect an Indonesian wallet. They explain account data, device records, cookies, payment references and requests for access or correction. If your question concerns a particular record, use the account support path and include the relevant date or sign-in event.

The rvip1 Privacy Policy covers data from account creation, phone verification, sign-in, device use, cookies, support contact and payment references. It explains why we use those records for security, payment matching, account access and legal duties, with access depending on local law.

Our Privacy Policy does not require you to send a wallet PIN to us. We use payment references and displayed transaction details to match activity with your account. Never share a PIN, password or one-time authentication code through account support.

We may collect details needed for account creation and phone verification, plus sign-in records and support messages. Device type, operating system, connection data and security events may also be recorded when needed to identify unusual access or investigate an account issue.

Contact us through the account support path and state whether you want access or correction. Include the account phone number only through that route, along with the relevant record or date. We verify ownership before discussing personal data or changing an account record.

Cookies can support a mobile session, remember a setting or show whether a page loads correctly. You can manage them in your browser controls. Removing necessary cookies may sign you out or interrupt the route from phone verification to the lobby.

We retain records for the period needed for account security, payment reconciliation, dispute handling or legal duties. The period can differ by record type. When a record is no longer needed, we assess deletion or additional protection under our retention process.

You can request deletion where that right applies by contacting account support and explaining the data involved. We first verify ownership. Some records may need to remain for security, payment reconciliation, dispute handling or legal duties where local law permits.